Support

Something not working, or a question we haven't answered here? Email mkpropositions@gmail.com and we'll get back to you as soon as we can. It helps if you tell us the email address on your account and what you were doing when it went wrong.

Managing your subscription

Where you manage bolo+ depends on where you bought it. If you subscribed in the iPhone app, Apple handles the billing: open Settings on your iPhone, tap your name, then Subscriptions, and you can change or cancel from there. Refunds for App Store purchases are requested from Apple directly at reportaproblem.apple.com.

If you subscribed on the web, billing runs through Paddle and you can manage it from Settings in bolo. Our Refund Policy covers that case.

Reinstalled the app, or signed in on a new device, and bolo+ is missing? In the iPhone app, go to Settings, tap Upgrade under bolo+, and choose Restore purchases.

Your account and your data

You can delete your account, and everything in it, from Settings under Account. It is immediate and cannot be undone. What we collect and why is set out in our Privacy Policy.

Reporting a problem with content or another person

Recipes, cookbooks and photos in bolo are created by the people you share with. You can block someone from their profile at any time. If you come across content that shouldn't be there, or someone is behaving badly, email mkpropositions@gmail.com with a link or a screenshot and we'll look into it.

See also our Terms of Service and Privacy Policy.